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Professional Services

End to End project based services to help you implement, integrate, configure, and deploy all of your IT products. We are committed to delivering exceptional work every step of the way.

Infrastructure Projects Security Architecture Digital Workspace & Collaboration Analytics, Development & DevOps

Managed Services

Alleviate the burden of maintaining and securing your IT infrastructure in-house. By entrusting us with managing your environment, you gain access to expert resources, 24/7 availability, and cost savings.

Managed Services for Infrastructure Security Managed Services Managed Endpoints Helpdesk Services

Staffing Services

If you require additional expertise to supplement your team, on-demand access to skilled professionals, or assistance with recruiting top talent, we have tailored solutions to support your objectives.

Staff Augmentations Retainers Recruiting Services

Industries & Technologies

We have gained a high level of expertise across a number of industry verticles providing professional and managed services. We are technology agnostic and can make recommendations based on industry best-practice, key business outcomes and all other requirements.

Core Technologies

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Industries

Innovative Technology

Manufacturing

Media & Entertainment

Professional Services

Case Studies

Some highlights of our work, large and small, for a variety of clients. Read more to see how we join the team and create change, improvements and valuable contributions to our clients IT environments.

Ivanti Neurons for ITAM and ITSM

The Challenge

A leading public transportation organization sought assistance with migrating from their current IT Asset Management (ITAM) solution to Ivanti while ensuring seamless integration with their core business processes. ‍

The Solution

Conducted in-depth discovery sessions to understand SMART's current ITAM processes, needs, and optimization opportunities. Provided an overview of Ivanti's design and reviewed with the client for a collaborative path forward.

The Benefits

Streamlined ITAM Processes: Ivanti implementation optimized IT asset management processes, enhancing efficiency. Optimize their IT operations and drive efficiency across their organization. Enhanced Visibility: Customized reports and dashboards provided our client with improved visibility into their IT assets. Seamless Integration: Integration with Active Directory and ZenDesk ensured seamless workflow across systems. User Empowerment: Comprehensive training empowered teams to effectively utilize the Ivanti platform. Smooth transition from their legacy ITAM solution while enhancing their asset management capabilities.

Technologies used

Customer Industry

Public Sector

Database Snapshot Automation

The Challenge

Our client needed to take snapshots of application databases and store them on their existing Netapp SAN

The Solution

We Implemented NetApp SnapManager and integrate dit with their existing NetApp SAN, then imported over 50 application databases. Automated database snapshot policies were enabled within SnapManager to take regular database snapshots. Database snapshot restore was fully tested to ensure applications handled the recovery process.

The Benefits

Peace of mind knowing their application databases would be safe with a technically sound implementation coming from certified experts and that the client themselves could execute the recovery process on their own if needed with advanced documentation as well as the

Technologies used

Customer Industry

Finance

On-Site Recovery Solution

The Challenge

Provide an on-site data recovery solution (DRaaS) for a mid to large-size business. Provide a solution to back up virtual machines and data.

The Solution

Configure a rubrik CDM on-site with client and provide training to their infrastructure team to manage the solution. The configuration included systems testing to ensure it was fully integrated with the customers virtualization platform.

The Benefits

Customer had a 6 month daily backup of all VMs and business critical data. Rubrik was configured in an out of band network to harden the organization against ransomware attacks. The infrastructure team was fully prepared to manage the rubrik cluster.

Technologies used

Customer Industry

Retail

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Agile and Modern IT Solutions

600+

100k+

Professional Services

Managed Services

Staffing Services

Industries & Technologies

Core Technologies

Industries

Case Studies

Empowering Enterprise IT Transformation & Innovation