Innovate and Excel

Agile and  Modern IT Solutions

Enhance your organizaton with professional support and solutions to optimize your IT infrastructure.

600+
Happy Customers
100k+
End-Users

Professional Services

End to End project based services to help you implement, integrate, configure, and deploy all of your IT products. We are committed to delivering exceptional work every step of the way.

Managed Services

Alleviate the burden of maintaining and securing your IT infrastructure in-house. By entrusting us with managing your environment, you gain access to expert resources, 24/7 availability, and cost savings.

Staffing Services

If you require additional expertise to supplement your team, on-demand access to skilled professionals, or assistance with recruiting top talent, we have tailored solutions to support your objectives.

Industries & Technologies

We have gained a high level of expertise across a number of industry verticles providing professional and managed services. We are technology agnostic and can make recommendations based on industry best-practice, key business outcomes and all other requirements.

Core Technologies

Case Studies

Some highlights of our work, large and small, for a variety of clients. Read more to see how we join the team and create change, improvements and valuable contributions to our clients IT environments.

Ivanti Neurons for ITAM and ITSM
The Challenge

A public transportation organisation facing challenges with its current IT Asset Management (ITAM) system, such as lack of integration with core business operations and service interruptions, sought help migrating to Ivanti.

The Solution

With our extensive expertise and thorough understanding of SMART's current IT Asset Management processes, we conducted in-depth discovery sessions. This allowed us to identify critical areas for improvement and provide a detailed overview of Ivanti's architecture. We worked closely with the client, ensuring a shared path forward for progress and instilling confidence in the proposed solution.

The Benefits

Adopting Ivanti has seamlessly enhanced the public transportation organisation's IT Asset Management (ITAM) processes. It has streamlined IT operations, enhanced efficiency, and improved operational effectiveness. The introduction of custom reports and dashboards has provided enhanced visibility into their IT assets, while the integration of Active Directory and ZenDesk has facilitated smooth operations across different systems. The comprehensive training delivered has empowered teams to maximise the potential of the Ivanti platform, increasing their productivity. This seamless transition has bolstered their asset management capabilities and strengthened their IT infrastructure, leaving the audience reassured and optimistic.

Technologies used
Customer Industry
Public Sector
Palo Alto Edge Networking
The Challenge

Our enterprise client sought robust firewall services with remote access capabilities to secure connectivity for their geographically dispersed workforce. Challenges arose in setting up a secure gateway for northbound and southbound traffic and delivering dependable VPN endpoints for remote access.

The Solution

We effectively addressed the client's needs by deploying high-availability Palo Alto appliances at their data centre. These appliances had advanced features, including Global Protect VPN, URL filtering, and threat protection capabilities. Strategically positioned, these appliances served as comprehensive VPN endpoints and secure gateways for managing incoming and outgoing traffic. This deployment significantly bolstered the client's network security, ensuring a robust and reliable infrastructure for their distributed workforce.

The Benefits

The deployment of high-availability Palo Alto appliances with GlobalProtect VPN, URL filtering, and threat protection features enhanced our client's security measures. This solution ensured comprehensive protection for both internal and remote users, offering seamless remote access. The redundant appliances minimised downtime, providing continuous firewall services critical for business operations. Centralised management streamlined administration tasks, enabling efficient monitoring of the firewall infrastructure. The scalable design allows for future growth without compromising security or performance.

Technologies used
Customer Industry
Retail
Complete Overhaul of Data Center
The Challenge

An outdated data centre with end-of-life hardware required a comprehensive modernisation initiative to enhance efficiency and performance.

The Solution

We executed a seamless migration process by utilising Dell servers, VMware ESXi Hypervisor, and vCenter controller. This involved setting up the new infrastructure alongside the legacy equipment, deploying ESXi and vCenter on the latest hardware, transferring existing VMs from the old environment to the new one, configuring the networking settings, transitioning the new system online, and successfully switching over from the old production setup to the latest production environment.

The Benefits

The client experienced enhanced stability and minimised attack vulnerabilities through the implementation of updated software, resulting in an overall improved security posture. Additionally, the upgrade to advanced servers and switching hardware led to decreased latency, optimising system performance and responsiveness.

Technologies used
Customer Industry
Utilities