Agile and  Modern IT Solutions

A multinational accounting professional services firm tasked our team to support their network team in enhancing visibility into network traffic by identifying and selecting an optimal solution.

We meticulously assessed various solutions to ensure alignment with the company's requirements, leading to the selection of a cost-effective and efficient solution tailored to the specific use case. The optimal combination identified for the proof-of-concept test included Keysight taps, Viavi analytics, and CPacket for Azure, which stood out as the contenders' most functional and economical choices.

A prominent organisation in the water treatment industry encountered issues with its Cisco Unified Communications (UC) solution, which caters to more than 100 end users. The current IP address setup posed efficiency, scalability, and network reliability challenges, necessitating a comprehensive overhaul. The project aimed to revamp essential UC components' outdated IP address configuration while minimising operational disruptions. The intricate environment comprised a UCS server, multiple Cisco UC virtual machines, an extensive phone network, and several Cisco Voice Gateways.

The solution involved addressing the challenges with the existing UC infrastructure, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), and Cisco Emergency Responder (CER), which utilised cumbersome static IP addresses. These static addresses posed management and update difficulties, compounded by their placement in the same subnet as the data network, heightening security vulnerabilities and reducing network availability. The project demanded meticulous planning and coordination to seamlessly execute the IP address reconfiguration without causing service interruptions or downtime for UC users and critical applications. The reconfiguration encompassed updating the IP addresses of numerous UC devices, servers, gateways, and endpoints distributed across various sites and regions, ensuring a smooth transition to a more secure and efficient network setup.

A premier distributor of high-quality pumping products and systems was looking for a complete Managed Services solution for a reliable and secure network infrastructure. They needed proactive support for network operations as well as integration management for emerging technologies. The customer wanted to realign their complex IT infrastructure with verified business requirements. Their diverse IT assets included a Windows Active Directory environment, 80 virtual desktops, 24 virtual servers, and 15 terabytes of data, with 70 active users.

The service offering designed for the customer included three main parts: network security, infrastructure management, and endpoint management. Firewall configuration and Virtual Private Network (VPN) support were included in the proposal, taking advantage of the wealth of experience in our Security Division. As for infrastructure, our offering included 24/7 monitoring on all network devices, LAN/WAN support, and server and storage management. And we proposed endpoint management of PCs and mobile devices, as well as application support for related software.